Office of the President & CEO
Charles Wood
President & CEO
Leads all Chamber efforts. Serves as primary interface with the Chamber Board. Directs senior management team.
423.763.4335
Amanda Dagg
Executive Assistant to the President & CEO
Provides administrative support to the president and CEO, as well as to the Chamber’s senior staff members and Board of Directors.
423.763.4396
Finance & Operations
Yolonda Hayslett, MBA, SHRM-CP
Vice President, Finance & Operations
Leads all efforts related to member-investor services, accounting, finance, human resources, information management, legal and risk management, compliance, and facilities operations, as well as providing ancillary support to collaborative initiatives.
423.763.4349
Jesse Branum
Director of Accounting
Directs the daily operations of the accounting and finance department with primary responsibility for financial reporting, cash and treasury management, accounts receivable, and employee compensation and benefits.
423.763.4344
Dustin Harris
Senior Director, Information Technology
Directs the daily operations of the Chamber’s information management systems, computer hardware and telephony systems including maintenance, updating, and acquiring new systems to ensure seamless operation and minimize downtime.
423.763.4354
Lauren Topping
Applications Manager
Responsible for deployment and maintenance of membership database and other application, SharePoint and reporting.
423.763.4383
DonTée Merriwether
Facility Operations Manager
Provides a full range of support services to ensure the optimization of Chamber facilities, including tenant relations, vendor management, maintenance, room setup, technology support, and other duties related to the efficient and effective use of the 811 Building.
423.763.4322
Membership
Ben Cairns
Vice President, Membership
Generates revenue for Chamber and Foundation by developing strong relationships with existing and potential members and stakeholders. Promotes transformational investments for the Chamber and supports ongoing fundraising efforts and investor engagement for the Foundation.
423.763.4331
Guy Lia
Account Executive
Generates revenue for the Chamber by building relationships with potential members and onboarding new members. Supports member businesses by engaging them in Chamber activities to promote retention and lasting relationships.
423.763.4385
Jack Westbrook
Account Executive
Generates revenue for the Chamber by building relationships with potential members and onboarding new members. Supports member businesses by engaging them in Chamber activities to promote retention and lasting relationships.
423.763.4346
Brenda Harrison
Administrative Coordinator
Responds to and routes in-bound calls from Chamber members and people seeking information about the Chattanooga area. Provides administrative support to various Chamber departments. Prepares and sends relocation packets.
423.763.4320
Ross Katayama
Community Outreach Coordinator
Provides support by performing coordination and execution of Council related activities including board and regular monthly meetings as well as other membership related duties.
423-763-4368
Kerry Beth Carico, IOM
Senior Director, Investor Engagement
Leads and directs all programs and initiatives designed to deliver superior benefits and services to our top investors, including top investor engagement and relationship-building. Directs the Chattanooga Chamber Signature Event Sponsorship Program. This includes retention of sponsors and execution of benefit delivery. Oversees social media marketing as related to external events.
423.763.4357
Melissa Wallace
Events Manager
Supports programs and initiatives designed to deliver superior benefits and services for Top Investors. Assists with planning and implementation of Chamber Signature Events including coordinating marketing for signature events through trade agreements with local TV and radio outlets. Primary lead for event planning of AM Networking Events and Business After Hours.
423.763.4376
Caroline Pfister
Member Services Coordinator
Provides administrative, program, and logistical support in the Member Investor Services Department. Primary lead for ribbon cuttings and the Chamber’s Ambassador volunteer program.
423.763.4353
Public Policy
Laken Shattuck
Director of Public Policy
Directs all governmental affairs and governmental relations strategies of the Chamber at the local, state, and federal levels. Serves as the staff liaison to the Public Policy Committee and directs the development of the Chamber’s legislative agenda through the committee’s volunteer leadership.
423.763.4379
Cathy Humble
Coordinator II, Public Policy
Provides administrative support for public strategies and coordinates volunteers and event details for the School-to-Work programs.
423.763.4321
Diversity & Inclusive Growth
Darian Scott
Director, Talent & Economic Inclusion
Directs the Chamber’s economic inclusion efforts by engaging with and recruiting historically disadvantaged segments of the community while promoting diversity and inclusion in the workplace and workforce development.
423.763.4362
Chattanooga 2.0
Keri Randolph
Executive Director
As Executive Director of Chattanooga 2.0, the Cradle-to-Career partnership of Greater Chattanooga, leads Chattanooga 2.0 in building cross-sector partnerships to ensure every student has the resources and support they need to unlock their full potential.
423.763.4345
Jennifer Andrews
Director of Early Childhood Strategies
Provides intensive daily support to the Chattanooga 2.0 team and coalition. Responsible for planning and coordinating meetings, collaborative projects, and events for Chattanooga 2.0’s action teams, as well as researching best practices, developing promotional materials, and serving as a communications liaison.
423.763.4355
Brandon Hubbard-Heitz
Director of Student Strategies
Aligns and leads community-wide efforts to increase early literacy in partnership with Hamilton County Schools while also collaborating with stakeholders to improve whole child supports outside of school time.
423.763.4377
Andrew Hudson
Director of Viable Pathways to Prosperity
Provides project management and implementation support to design, launch, and support the viable pathways to prosperity initiative, creating career pathways for students and young adults.
Rachel Kramer
Director of Data Strategy & Impact
Designs comprehensive strategies for using data and metrics as part of Chattanooga 2.0’s work including program evaluation and the development of birth-to-career data tools and visualizations to communicate with diverse audiences and stakeholders across our community.
Walton Robinson
Executive Director, Apprenticeship Works
Leads and directs the local Apprenticeship Innovation Hub including efforts to expand existing and develop new and innovative apprenticeships and learn-and-earn models in our community.
Olivia Whitson
Program Assistant, Chattanooga 2.0
Helps coordinate innovative projects to support Hamilton County’s early care and education system.
423.763.43**
Economic & Talent Development
Adam Myers
Vice President, Economic and Talent Development
Manages and coordinates all efforts related to economic development including business recruitment, existing business, and research. Serves as the Chamber’s primary business recruitment officer.
423.763.4350
Miriam Hamilton, TCEcD
Director of Research
Leads Chamber’s research efforts, which include compiling statistical data sets related to economic and workforce development. Assists with information gathering for recruitment RFIs, members, investors and regional economic development partners.
423.763.4334
Steve Hiatt
Director of Existing Business Development
Directs the Chamber’s existing business development team in implementing strategies that both retain existing businesses and support their expansion.
423.763.4333
Lindsay Hiatt, TCECD
Director of Economic Development
Manages project activity related to the recruitment of prospective businesses and serves as the Chamber’s first point of contact for all related inquiries, including the coordination of formal responses to Requests for Information. Provides technical support to companies and site consultants considering a location in the Chattanooga region.
423.763.4337
Christina Henderson, SHRM-CP
Director of Talent Development
Develops and maintains partnerships with Hamilton County Schools and other workforce partners focused on workforce training, youth apprenticeships and work-based learning in support of our target industry sectors.
423.763.4370
Tessa Vance
Coordinator, Economic Development
Provides professional administrative and organizational support to the economic and talent team.
423.763.4338
The INCubator at the Hamilton County Business Development Center (BDC)
Marcherie Savage
Director of Entrepreneurial Development
Manages The INCubator program that provides resources for growth and financial stability for 70+ start up business. Serves as staff liaison to the Small Business and Entrepreneurship Committee.
423.648.2942
Jossy Garcia
INCubator Marketing and Events Coordinator
Serves as marketing coordinator for the INCubator and INCubator events. Manages social media accounts and online platforms for the INCubator.
423.648.2943
Kelly Greene
Office Coordinator
Coordinates day-to-day operations at The INCubator.
423.648.2941
Kwang No
Janitorial Technician
Provides janitorial and light maintenance services for The INCubator.
423.752.4301
Marketing & Engagement
Vice President, Marketing & Engagement
Leads Marketing Communications, Leadership Development, and Events teams, and serves as Chamber spokesperson. Builds the Chamber brand and manages marketing communications on the national, regional and local levels. Leads in developing and executing a world-class communications program through managing activities that advance, enhance and protect the brand reputation of the Chattanooga Chamber, the Chamber Foundation and their respective programs.
423.763.4347
Toya Moore
Director of Leadership Development
Develops and manages an aligned talent engagement system for greater Chattanooga — focusing on the professional development of early career, mid-career and established professionals through programs including Leadership Chattanooga, Leadership Chattanooga Alumni Association, Protégé Chattanooga, Young Professionals of Chattanooga, and more.
423.763.4378
Matthew Gines
Leadership Development Coordinator
Works closely with the Leadership Development Director in coordinating the logistics and support of Leadership Chattanooga, Leadership Chattanooga Alumni Association, Young Professionals of Chattanooga, and Protégé Chattanooga.
Caleb Stambaugh
Senior Manager, Interactive Content
Creates digital content for the Chamber. Serves as in-house videography and podcast producer. Updates and maintains Chamber’s website.
423.763.4374
