Office of the President & CEO

Charles Wood

Interim President & CEO

Leads all Chamber efforts. Serves as primary interface with the Chamber Board. Directs senior management team.

423.763.4335

Nickie Gates, MBA

Executive Assistant to the President & CEO

Provides administrative support to the president and CEO, as well as to the Chamber’s senior staff members and Board of Directors.

423.763.4396

OPERATIONS – MEMBER-INVESTOR RELATIONS, ACCOUNTING, HR, IT, FACILITY MGMT.​​

Cheryl Millsaps, CCE, IOM, SPHR, SHRM-SCP

Vice President, Operations

Leads all efforts related to member-investor services, accounting, finance, human resources, information management, legal and risk management, compliance and facilities operations, as well as providing ancillary support to collaborative initiatives such as Chatt 2.0, EdConnect, EMPACT, TANF and PAYA.

423.763.4344

423.653.0937

Meredith Rivers, IOM

Senior Director, Member Services

Implements strategies to engage prospects as well as current members and investors. Directs efforts to retain members and investors. Manages membership team, develops and implements programs designed to retain members and investors. Manages and provides support to the Chamber Councils and Ambassadors program, oversees non-dues revenue.

423.763.4372

Ben Cairns

Director, Member and Investor Relations

Generates revenue for Chamber and Foundation by developing strong relationships with existing and potential members and stakeholders. Promotes transformational investments for the Chamber and supports ongoing fundraising efforts and investor engagement for the Foundation.

423.763.4331

Charlye White

Coordinator, Member Services

Supports membership team through sales plan execution, new member onboarding, fulfilling information requests and engaging members in Chamber activities to promote retention and boost member capture of available benefits.

423.763.4353

Brenda Harrison

Administrative Assistant, Operations

Responds to and routes in-bound calls from Chamber members and people seeking information about the Chattanooga area. Provides administrative support to various Chamber departments. Prepares and sends relocation packets.

423.763.4320

Ann Riley

Administrative Assistant, Operations

Responds to and routes in-bound calls from Chamber members and people seeking information about the Chattanooga area. Provides administrative support to various Chamber departments. Prepares and sends relocation packets. 

423.763.4352

Dustin Harris 

Senior Director, Information Technology

Directs the daily operations of the Chamber’s information management systems, computer hardware and telephony systems including maintenance, updating, and acquiring new systems to ensure seamless operation and minimize downtime. 

423.763.4354

Lauren Topping 

Database and Applications Specialist

Responsible for deployment and maintenance of membership database and other application, SharePoint and reporting.

Yolonda Hayslett, MBA, PHR

Senior Director, Accounting and Human Resources

Directs the daily operations of the accounting and finance department with primary responsibility for financial reporting, cash and treasury management, accounts receivable, employee compensation and benefits.

423.763.4349

Antonio DeVaughn

Accountant, Operations

Handles accounts payable, cash control, and all Chamber Council financials.

423.763.4348

DonTée Merriwether

Manager, Facility Operations

Provides a full range of support services to ensure the optimization of Chamber facilities, including tenant relations, vendor management, maintenance, room setup, technology support, and other duties related to the efficient and effective use of the 811 Building.

Public Policy

Justin Groenert, CCE, IOM

Vice President, Public Policy

Coordinates all governmental affairs and governmental relations strategies of the Chamber at the local, state, and federal levels.

423.763.4379

Cathy Humble

Coordinator II, Public Policy

Provides administrative support for public strategies and coordinates volunteers and event details for the School-to-Work programs.

423.763.4321

Ross Katayama

Coordinator, Councils

Provides support by performing coordination and execution of Council related activities including board and regular monthly meetings as well as other membership related duties.

423-763-4376

Diversity & Inclusive Growth

Lorne Steedley

Vice President, Diversity and Inclusive Growth

Works closely with the Senior Director of Talent Initiatives, other members of the talent team and key business leaders and volunteers to develop and manage an aligned talent attraction and retention system for greater Chattanooga. Manages Young Professionals of Chattanooga, Chattanooga Insight, ChattaNewbies, talent recruitment supports and more.

Darian Scott

Director, Talent & Economic Inclusion

Leads the Chamber’s economic inclusion efforts by engaging with and recruiting historically disadvantaged segments of the community while promoting diversity and inclusion in the workplace and workforce development.

423.763.4362

Chattanooga 2.0

Keri Randolph

Executive Director, Chattanooga 2.0

As Executive Director of Chattanooga 2.0, the Cradle-to-Career partnership of Greater Chattanooga, leads Chattanooga 2.0 in building cross-sector partnerships to ensure every student has the resources and support they need to unlock their full potential.

423.763.4345

Jennifer Andrews

Director of Early Childhood Strategies, Chattanooga 2.0

Provides intensive daily support to the Chattanooga 2.0 team and coalition. Responsible for planning and coordinating meetings, collaborative projects, and events for Chattanooga 2.0’s action teams, as well as researching best practices, developing promotional materials, and serving as a communications liaison.

423.763.4355

Economic & Talent Development

Charles Wood, CEcD

Vice President, Economic and Talent Development

Manages and coordinates all efforts related to economic development including business recruitment, existing business, and research. Serves as the Chamber’s primary business recruitment officer.

423.763.4335

Steve Hiatt

Director, Existing Business Development

Directs the Chamber’s existing business development team in implementing strategies that both retain existing businesses and support their expansion. 

423.763.4333

Miriam Hamilton

Director, Research

Leads Chamber’s research efforts, which include compiling statistical data sets related to economic and workforce development. Assists with information gathering for recruitment RFIs, members, investors and regional economic development partners.

423.763.4334

Lindsay Hiatt, TCECD

Director, Economic Development

Manages project activity related to the recruitment of prospective businesses and serves as the Chamber’s first point of contact for all related inquiries, including the coordination of formal responses to Requests for Information. Provides technical support to companies and site consultants considering a location in the Chattanooga region.

423.763.4337

Marcherie Savage

Marketing Coordinator, Economic Development

Helps with developing and executing marketing strategies, marketing plans, as well as conceptualizing and designing creative marketing assets for a range of platforms to promote the growth of Chattanooga’s economy.

423.763.4369

Christina Henderson, SHRM-CP

Director, Talent Development

Develops and maintains partnerships with Hamilton County Schools and other workforce partners focused on workforce training, youth apprenticeships and work-based learning in support of our target industry sectors.

423.763.4370

John Maynard

Manager Workforce Strategies

The INCubator at the Hamilton County Business Development Center (BDC)

Bill Lupia

Director, Small Business & Entrepreneurship

Manages The INCubator program that provides resources for growth and financial stability for 70+ start up business. Serves as staff liaison to the Small Business and Entrepreneurship Committee.

706-962-3329 

Mariaelena Hays

Marketing & Programs Coordinator

Serves as marketing coordinator for the INCubator and INCubator events. Manages social media accounts and online platforms for the INCubator.

423-648-2941 

Kelly Greene

Office Coordinator

Coordinates day-to-day operations at The INCubator.

423-752-4301

Robert Clark

Facility Maintenance Technician

Oversees facility maintenance and vendor relationships at The INCubator.

423.752.4301, ext. 2005

Kwang No

Janitorial Technician

Provides janitorial and light maintenance services for The INCubator.

423.752.4301

Marketing & Engagement

Sybil Topel, MFA, IOM

Vice President, Marketing and Engagement

Leads Marketing Communications, Leadership Development, and Events teams, and serves as Chamber spokesperson. Builds the Chamber brand and manages marketing communications on the national, regional and local levels. Leads in developing and executing a world-class communications program through managing activities that advance, enhance and protect the brand reputation of the Chattanooga Chamber, the Chamber Foundation and their respective programs.

423.763.4347

Kerry Beth Carico, IOM

Director, Investor Engagement

Leads and directs all programs and initiatives designed to deliver superior benefits and services to our top investors, including top investor engagement and relationship-building. Directs the Chattanooga Chamber Signature Event Sponsorship Program. This includes retention of sponsors and execution of benefit delivery. Oversees social media marketing as related to external events. 

423.763.4357

Abdiel Vallejo-Lopez, MFA

Senior Manager, Creative

Develops creative for promoting Chamber events and programs, as well as materials to market the area’s business assets. Administers the Chamber’s social media efforts including Facebook pages and Twitter feeds.

423.763.4371

Toya Moore

Leadership Development Director

Develops and manages an aligned talent engagement system for greater Chattanooga – focusing on the professional development of early career, mid-career and established professionals through programs including Young Professionals of Chattanooga, Chattanooga Insight, ChattaNewbies, talent recruitment supports and more.

423.763.4378

Melissa Wallace 

Coordinator II, Events

Supports programs and initiatives designed to deliver superior benefits and services for Top Investors. Assists with planning and implementation of Chamber Signature Events including coordinating marketing for signature events through trade agreements with local TV and radio outlets. Primary lead for event planning of AM Networking Events, Business After Hours and ribbon cuttings. 

423.763.4376

Caleb Stambaugh

Designer, Interactive Content

Creates digital content for the Chamber. Serves as in-house videography and podcast producer. Updates and maintains Chamber’s website.

423.763.4374

Yasmin Rubayo

Specialist, Social Media and Public Relations

Responsible for researching and developing digital, social, and paid media content to amplify engagement on social platforms including Facebook, Instagram, LinkedIn and Twitter, as well as providing public relations support.

423.763.4378

Lori Slatton

Executive Assistant, Marketing and Engagement

Assists RDG consulting firm with Chattanooga Climbs campaign, supporting CEO Roundtable and High-Growth CEOs

423.763.4351